To better meet customer expectations in the post-Covid-19 world, Scoot, the low-cost arm of the Singapore Airlines Group, will be launching a new inflight portal, ScootHub, to serve as a one-stop shop for all customer needs inflight starting this December 2020.
ScootHub, which can be easily accessed from customers’ own mobile devices, will be the first of its kind in the region to offer such diverse functionalities. Launching in phases commencing December 2020, Scoot customers will be able to order food and beverages from Scoot Café, shop for duty-free items from KrisShop, play games, browse inspirational travel content and more, all from the convenience of their own device.
This transition from physical to digital inflight menus, duty-free catalogues and magazines reduces surface contact and physical interactions between customers and crew, giving customers peace of mind about their health and safety on board. This reduced interaction also allows Scoot to resume